Quest diagnostic telephone number2/27/2024 ![]() If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday to Friday 9:00 AM to 5:30 PM EST at 1.855.205.6146. All of test results will be sent directly to your Quest account. Additionally, if one or more of your results is for a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If one or more of your results indicates that you need prompt attention, you will receive a call directly from the PWN care coordination team. Before submitting your payment for your testing purchase, you will see the fees collected on behalf of PWN for their services to you. You will also have the opportunity to speak with a PWN physician to discuss the lab results, and in some states (and for adults only), the Licensed PWN physician will be able to provide treatment for some conditions. ![]() PWN services include physician oversight of all tests (based upon the information that you share), including ordering tests, if appropriate, and evaluating results once available. Please check back later.Quest is working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with Quest. As soon as we have status information it will be updated here. Note: If no status is available, you should see the following message At this time, we are unable to provide the status of pending lab results. Please determine if testing is still needed. ![]() Canceled. This order was canceled on .(In some cases a delivery date may be provided.) You'll receive an email when your test results are available for review in MyQuest. Physician Notification. Processing has been completed and your test results are being prepared.Once testing is complete, your results will be ready for review. In Process. Quest has received your sample.After your sample has been collected, it will be sent to a Quest laboratory for processing. Test Ordered. Quest has received an order for your testing.Testing can be in one of the following states: Test tracking cards appear on the Results page under Pending Results, and indicate where the test is in the process. You can check the current status of your test results in MyQuest on the Results page under Pending Results. This hold time is in place to comply with state-specific laws. Note: If you are waiting for lab results in CA, PA, OR, or MD, your lab results may be held for a period of time before they are released. The item on your Activity page indicates you requested a test result and the item on your Results page provides information about the status of that request. If it has been more than 5 days since you came in for testing, you can go to the Results page and click Request Test Results (or the plus icon > Request Test Results on your mobile device) and then follow the instructions for requesting lab test results.Īfter requesting your lab test results, a new item appears on your Activity and Results pages. ![]() You can go to the Results page and look at the Pending Results section to determine the current status of your lab work. If your testing was ordered by your healthcare professional, your lab test results (performed by a Quest Diagnostics laboratory) will be delivered to MyQuest as soon as they are available. If you're looking for your results from tests you've purchased directly from Quest, go here for more information. As testing conditions continue to evolve, stay up-to-date on estimated turnaround times. COVID-19 RESULTS: Test results are typically available by the end of the next day.
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